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For more than 50 years, Pepper, Johnstone & Company has insured countless homes of all different shapes and sizes. We partner with 60+ insurance companies so that you can consider options that provide the most appropriate protection for yourself, your family, and your home.

Structural

Covers damage to your home or dwelling.

Personal Belongings

Covers damage to items in or on your home or dwelling.

Liability Protection

Covers your legal responsibility for injuries or damage to other people or property.

Additional Living Expenses

Covers costs for temporary housing, meals, etc., while your home is being restored or rebuilt.

Your responsibilities

Make an inventory of your home and personal belongings. If possible, make a list as well as take photos or video - using two inventory methods can help expedite the claim resolution process.

Keep this list somewhere other than your home. Keep in mind that your homeowner's insurance policy doesn't cover damages caused by poor or deferred maintenance on your part.

Download our home inventory worksheet (PDF). We designed the worksheet to make the process of documenting your valuable possessions easier and less forgetful.

Market Value vs Replacement Cost

It’s important to note that market value and replacement cost value are mutually exclusive and do not represent the same thing. These are both uniquely different concepts that use different data inputs to calculate an amount.

Market Value:

This amount represents what a structure will sell for in the open market between a willing buyer and seller, in its current condition. This includes the value of the structure, land and any site improvements.

Replacement Cost:

This amount represents the total cost to reconstruct an entire structure of like kind and quality, using current market prices for labor, materials, typical overhead and profit by a GC and or architect and any license and permit fees. This amount also includes the cost of debris removal.

Home insurance premiums — the amount you pay to have a policy — vary based on the size, age, and location of your home, the coverage options you choose, the quality of coverage, and other factors. To find out how much it would cost to insure your home or a home you're considering purchasing, you can request a quote online

Yes, but only up to a certain amount, which varies by insurance carrier. Jewelry, like artwork, collector coins and stamps, firearms, fine china, silverware, etc. fall into a special class of property, which carries a specified sublimit. Your best option is to purchase a personal valuables policy. Under a Personal Valuables policy, you schedule (separately list) each item to be insured and provide a dollar-value for each item. Items are typically covered at replacement cost value; however, there are times when agreed value can be secured. To learn more about personal valuables insurance and receive a quote, see here.

Yes! There are many homeowner discounts for which you may qualify. Here a few of the typical discounts: multi-policy discount, centrally monitored alarm discount, loss-free discount, paperless discount and paid-in-full discount. Contact us to see what other discounts you may qualify for.

No. Each dwelling is underwritten and insured separately, as it contains unique characteristics that differ from one dwelling to another i.e., insured dwelling value, year of construction, roof type, location, etc.

Always contact us first, so we can best advise you on whether filing the claim makes sense or can adversely impact your future premiums and is best for you to self-insure the loss. Don’t make the mistake of filing a small claim, since all claims stay on your claims record for 5-years, which will impact your insurance premium for a 5-year period. Let our in-house claims advocates help guide you through this process.

No. A standard homeowners insurance policy excludes damage due to flood. You will need to purchase a separate flood policy to protect your home and its contents from flood damage. To learn more about flood insurance and receive a quote, see here.

No. A standard homeowners insurance policy excludes damage due to earthquake. Depending on your insurance carrier, you may be able to endorse your existing homeowner policy to include earthquake coverage, at an additional cost. If your insurance carrier doesn’t offer earthquake coverage, you may be able to purchase a separate earthquake policy to protect your home and its contents from earthquake damage. To learn more about earthquake insurance and receive a quote, see here.

The amount of loss paid by the policyholder. Either a specified dollar amount and/or a percentage of the total dwelling value. The larger the deductible, the lower the premium charged for the same coverage, since you are assuming a higher loss amount by taking a higher deductible. Insurance carriers only pay losses above the deductible amount, so if the loss incurred is not substantially above your deductible, it’s usually best to self- the loss insure (i.e., pay the loss yourself out-of-pocket) by not filing it with your insurance carrier.

J.W. E.
on Google

We recently switched our home and auto policies to Pepper, Johnstone & Co and have had a great experience. Their entire team is not only knowledgeable but down to earth and willing to share their time, tips and creative ideas. They’ve helped us to achieve to comprehensive protection at the lowest possible cost. I would recommend Pepper, Johnstone and Co to anyone.

— J.W. E.
Teresa H.
on Google

I am always pleased with the gracious and prompt responses to my insurance inquiries, to my specific insurance needs regarding several policies with Pepper, Johnstone & Company. The staff, especially Lauren Hart, makes every effort to take care of my insurance needs, addressing many concerns. I could not be more pleased and feel more secure knowing these folks are taking care of business for me and in my best interest.

— Teresa H.
Jeremiah H.
on Google

Pepper Johnstone has handled my personal and business insurance needs for years. They do good work and their staff is amazing! They are independent agents so they have access to several different lines of insurance to meet the needs of their clients. I highly recommend them.

— Jeremiah H.
Janet F.
on Google

This is a great company to work with! Casandra did an excellent job making sure my claim was completed in a timely manner. Julie is always there to help me any time I need to make changes to my insurance needs. The staff is always professional to work with. I trust Pepper, Johnstone & Company with all my insurance needs and have for many years.

— Janet F.
Russ L.
on Google

I started a company in January 2019 & the team at Pepper Johnstone helped me from the beginning. We serve mid-cap to large public companies in Alabama, Colorado and Texas. And, Bryan has been critical in helping us meet and maintain the required commercial insurance policies and coverage levels. Key reasons that I've been so pleased primarily include their high level of technical competence and timely responsiveness on new or changing insurance coverage requests. They do a great job & I can highly recommend them.

— Russ L.
Sharon K.
on Google

I have dealt with Pepper Johnstone and company in the past and have always had a good experience. This past week I needed a policy, I called Julie and she efficiently, and promptly quoted and bound coverage on the property. I would highly recommend Pepper Johnstone.

— Sharon K.